You can cancel the order or change the shipping address anytime before we send the products out to you. But once the product has been shipped out, we can’t refund or change the address. 


Si el producto que ha recibido es un producto defectuoso, por favor envíenos la prueba a [email protected], y después de comprobarlo, podemos enviarle uno nuevo, no reembolsamos en ningún dispositivo desechable después del envío del pedido. (Los productos en venta no aceptan servicio post-venta en principio).


We don’t accept returns on our disposable device, If the product you received is a defective one, please send us the proof to [email protected], and after checking, we can send you a new one in you next order, we dont refund on any disposable devices order shiping out. (On sale products do not accept after-sales service in principle)


Because vape are sensitive products, we can only send them according to the express package and tax in ourside. We will declare to the customs according to the best policy. Some countries detain the goods due to customs tax issues or extra tax fee, and we are not responsible for this.

Missing Order 

If your order is missing during shipping, send us an email, and after checking it out, we can send you a new one.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Returns

To return your product, you should mail your product to warehouse.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Póngase en contacto con nosotros en [email protected] para preguntas relacionadas con reembolsos y devoluciones.

When you pay for the order, you accept the terms of this website by default, and the final interpretation right belongs to our company